Reverse Logistics Services for Seamless Returns
Efficient and cost-effective returns made easy with industry-leading reverse logistics solutions.
Our Reverse Logistics Services
Managing product returns shouldn’t be a hassle. At Jones International Logistics, we offer a full spectrum of reverse logistics services designed to optimize your returns flow, minimize loss, and improve customer satisfaction.
Express Returns Handling
Fast-track returns processing with our express reverse logistics solutions. Ideal for e-commerce and retail clients needing rapid return-to-origin or redistribution.
PTL Solutions for Product Returns
Cost-efficient Part Truck Load (PTL) returns tailored for regional or lower-volume product returns, reducing expenses without compromising turnaround time.
FTL Services for Bulk Returns
Reliable Full Truck Load (FTL) options for large-scale or bulk returns, ensuring dedicated trucks for maximum speed, security, and traceability.
Comprehensive Reverse Logistics
End-to-end reverse logistics from collection, inspection, and sorting to re-entry into inventory or proper disposal — all under one platform.
Last-Mile Pickup for Returns
Seamless last-mile returns pickup services directly from customers, retail outlets, or service centres, integrated with real-time tracking and alerts.
Warehousing for Returned Goods
Flexible and secure returned goods warehousing for holding and sorting returned inventory before redistribution or disposal.
Cold Chain Support for Returns
Specialized cold chain logistics for handling temperature-sensitive returns such as pharma, food, and perishables with compliant and reliable systems.
Industries We Serve
Our reverse logistics network is tailored to meet the unique return needs across various sectors.
E-Commerce
Fast, flexible, and scalable reverse logistics for e-commerce businesses — from doorstep pickup to centralized return hubs.
Healthcare & Pharma
Specialized handling for medical returns, expired stock, or temperature-sensitive products with full traceability and regulatory compliance.
Automotive
Streamlined reverse logistics for automotive parts, warranty returns, and recalls with proper part segregation and documentation.
Retail Chains
Multi-location product returns management for retail brands including seasonal returns, unsold inventory, and customer returns.
FMCG & Distribution
Efficient return handling for FMCG products, including near-expiry, damaged goods, and seasonal pullbacks.
Industrial Goods
Robust systems for industrial and B2B returns with heavy cargo pickup, inspection, and re-routing.
Why Choose Jones International Logistics
Our commitment to excellence in reverse logistics in India is what sets us apart. We integrate tech, expertise, and nationwide coverage to deliver unmatched value.
End-to-end solutions under one platform
From returns pickup to QC, warehousing, and restocking – all managed seamlessly with complete visibility.
Live tracking with regular updates
Stay informed with real-time GPS tracking and automated updates at every stage of the return journey.
Nationwide service
A pan-India reverse logistics network covering urban and remote regions alike with service reliability.
Flexible for every shipping need
Whether it’s single item pickups or bulk return orders, we offer tailored reverse logistics models.
Key Features
Advanced technology and robust infrastructure power our reverse logistics platform to deliver faster and smarter returns.
Structured pickup scheduling
Plan and schedule returns efficiently with minimal disruption to your operations.
Inspection & QC modules
On-site or warehouse-based quality checks to assess the condition of returned products.
Consolidation at return hubs
Returns are routed to strategic hubs to minimize transport costs and streamline handling.
Integration with service centres
We coordinate with repair/service centres for refurbished returns or warranty claims.
Credit reconciliation support
Automated systems to link returns with customer credits, invoices, and refund workflows.
Our Process
Our proven reverse logistics process ensures transparency and control at every touchpoint.
Booking & Order Entry
Submit returns easily through our web portal, API, or integration with your ERP system.
Scheduling & Allocation
Smart route optimization and truck allocation for time- and cost-effective pickups.
Pickup & Origin Scanning
Returns picked up and digitally scanned at origin with instant tracking activation.
Transit & Tracking
Live transit visibility with temperature/humidity monitoring for sensitive goods.
Delivery at Destination
Safe and timely delivery of returned goods to warehouses, hubs, or manufacturers.
Documentation & Closure
Automated generation of return notes, GRNs, and audit reports for seamless closure.
Feedback & Support
Dedicated support teams and feedback mechanisms to resolve issues swiftly.
FAQs
Yes, we offer doorstep pickup for returns from customers, retailers, and service centers across India.
All returns go through QC modules, including damage checks, functional tests, and grading before restocking or disposal.
No. We manage all kinds of returns — from customer returns and unsold inventory to expired or seasonal goods.
